Hiring: Front Desk & Social Media Coordinator

Full Job Description 

Aesthetica Cosmetic Surgery & Laser Center is a premier plastic surgery office based in Leesburg, Virginia. We provide both surgical and non-surgical services. We currently have an exciting employment opportunity for an experienced front desk/social media coordinator. This role is admin based only, no medical or cosmetic procedures will be performed by the successful candidate.

Front Desk Coordinator responsibilities include: 

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• Greeting clients as they arrive at the office
• Providing paperwork for clients and scanning paperwork into the secure EMR
• Answering the phones and providing information to potential clients and existing clients
• Collecting patient payments
• Scheduling appointments
• Keeping the reception area clean and organized
• Sending out patient invoices and other patient correspondence
• Managing the loyalty program
• Running reports as needed
• Help create signage and marketing items for the office
• Managing the surgeon’s appointment calendar
• Managing the enquiries from website and social media
• Helping to create social media content
• Scheduling social media content
• Other tasks as required by the Managers and Owner

Job Requirements: 

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• Must possess exceptional customer service skills
• Must be able to work independently and in a team
• Must have problem-solving skills
• Social Media experience preferred – Instagram and TikTok
• A friendly, professional phone manner
• EMR experience preferred (Nextech)
• Professional demeanor
• Bi-lingual preferred, but not required
• Medical Services Scheduling experience preferred

Job Type: Full-time Mon-Fri

Pay: $19.00 – $21.00 per hour depending on experience 

About Aesthetica Cosmetic Surgery & Laser Center : Phillip Chang, MD: